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Have a question about your product? Explore our product forums:

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Community Activity

thermostat compatibility

My existing thermostat (Napoleon model # 1E78), is powered by two AAA batteries, controls my Napoleon natural gas fireplace. For this existing thermostat, a small diameter, solid copper, black insulated wire is connected to the RC terminal and a smal...

rcatoman by Community Member
  • 3 Views
  • 0 replies
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thermostat compatibility

My existing thermostat (Napoleon model # 1E78), is powered by two AAA batteries, controls my Napoleon natural gas fireplace. For this existing thermostat, a small diameter, solid copper, black insulated wire is connected to the RC terminal and a smal...

rcatoman by Community Member
  • 7 Views
  • 0 replies
  • 0 kudos

Nest app have problem connecting to nest connect

I have tried resetting the nest connect and Yale lock multiple times . Did factory reset also but it keeps saying the app cannot connect to assisting nest product with error T030. I looked at all other google help topics related to this . I am trying...

Sakthi1 by Community Member
  • 10 Views
  • 0 replies
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"We couldn't authenticate your Chromecast Audio"

Is there still no fix for this? STILL cannot set up a factory-reset Chromecast Audio. The recently updated Home and Device Utility apps still are worthless on a current, updated Pixel phone, and on an old Pixel 3.

flybob by Community Member
  • 9 Views
  • 0 replies
  • 0 kudos

Nest Doorbell Battery not connecting to WiFi

Replacement Nest Doorbell battery will not connect to WiFi. I have another 2 Nest cameras connected, but new doorbell will not. I have rebooted router and phone, I have tried another phone, I have reset doorbell, I have switched of 5G on router and j...

PJon3 by Community Member
  • 24 Views
  • 2 replies
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Help With Nest E Thermostat Wiring

I have an electric heat pump and trying to figure out the wiring for Nest E thermostat.My current thermostat has 7 wiresRedBlackWhiteYellow Green OrangeBlue.Nest E thermostat only has 6 connectors. Will this thermostat work?

wont link account

We started the setup instructions and got the nest hub to connect to the wifi, but it won't link with our account. I went to the Google home app and clicked add device but it can't seem to find any when it's scans for one. The nest hub screen just sa...

Energy Rush Hour is a joke.

I am away from home and have my 3rd generation Nest thermostat set for ECO mode between 62F and 83F. Today I got an alert of an "Energy Rush Hour" because very high temperatures are expected at home. I was shocked to see that my high temp setting has...

Peter1003 by Community Member
  • 31 Views
  • 0 replies
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