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Product Forums

Have a question about your product? Explore our product forums:

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Home Automation Forum

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Community Activity

Replacing Nest Protects in the UK

I have 8 battery version Nest Protects all linked up together and covering not only my own home but also two other flats that I own/rent out in the same converted house - very useful as a landlord to be able to check/test that all NPs are working and...

Nest thermostat 4G won’t display icons

I installed a nest thermostat 4G a couple of days ago and it was working great. Today the app shows the device, but in grey, not in the blue of other devices. The thermostat itself does not give access to anything other than a display about the curre...

Can't remove device from Google Home

I have been plagued by ghost devices for years. i finally figured out where to delete themmyaccount.google.com/device-activitynow google finally recognizes the 1 shield that is still in my home heads up that google's instructions say to setup a new h...

Nest Aware subscription bug and incompetent Google Support

This is the most frustrating customer service experience I've ever had. A really terrible service from Google that has wasted hours of my time with no fix and having to start from the beginning in every support call with broken promises about escalat...

Retty1 by Community Member
  • 17 Views
  • 0 replies
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Google Home can not connect.

Google Home gives the error message:"Can not reach Gosund Smart"All Gosund devices work just fine in the Gosund app. I can not get them to work in Home. They have been working just fine for months until a power surge or power outage. I have restarted...

Dropframe by Community Member
  • 41 Views
  • 1 replies
  • 0 kudos

Out of the Box Google TV Streamer won't update and is unusable

Fresh out of the box Google TV Streamer won't update and "due to the importance of the update" it won't let me continue.I have tried connecting over ethernet, wireless, and even an open guest wifi. In all scenarios it connects fine but when it tries ...

JordanH by Community Member
  • 30 Views
  • 0 replies
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Nest not detecting wires

I installed thw thermostat but its been giving an error (m25 and 261) (wire C and W aren’t being detected) im not sure how to fix this

Kapssy123 by Community Member
  • 22 Views
  • 0 replies
  • 0 kudos
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